Class Terms & Conditions

es and Payment 

  1. Payment of fees must be paid in full prior to the first lesson at the start of every term.
  2. All payments of fees are non-refundable.


  1. Crediting of lessons is only allowed a maximum of two times within a semester PROVIDED the student is able to produce official supporting documents (e.g. medical certificates or letters from the school). 
  2. We reserve the right to reject any request to credit or prorate fees if the requests exceed twice a semester (6 months).
  3. Credited lessons will go toward the following semester. 
  4. English Mastery reserves the right to cancel any class at any point of time during the term. 
  5. In the event of a cancelled class, fees paid for the class will be refunded or credited to the following month/term.

Public / School Holidays 

  1. Lessons are conducted as usual through school holidays.
  2. No weekly classes are conducted in the month of December. 
  3. Please refer to the term calendars given to students at the beginning of each term for details on lesson dates.


  1. At any point throughout your child’s learning experience, please do not hesitate to contact me if you have concerns about your child’s learning progress at English Mastery.
  2. Students who wish to withdraw from English Mastery are required to give one month’s notice and fill up a withdrawal form.


  1. To ensure the well-being of all students, we may ask unwell students to stay at home and not attend class.
  2. To cultivate a sharing and caring learning environment, students' work may be shared with other classmates for learning purposes. This means that your child also has access to good model essays or work done by other students for the purpose of furthering their learning. 
  3. All learning materials from English Mastery are only for personal use. They are not to be distributed, shared or reproduced in any way. 
  4. English Mastery reserves the right to vary these terms and conditions without prior notice.
  5. The Terms and Conditions above will take immediate effect upon enrolment

​Got Questions?

Contact Esther to find out how she can help you today